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The Banking Ecosystem We’ve Always Dreamed Of
Credit unions and community banks have something big banks never will — a deep, genuine commitment to their communities. But for too long, they’ve been held back by outdated technology.
At Bankjoy, we’re changing that. Our modern digital banking solutions empower these institutions to thrive — enhancing everyday experiences for members while helping them stay true to their mission of community connection and service.

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63
Client Institutions
1M+
Members served
120+
Integrations
4.8
User App Rating
To provide technology that enables more people to achieve financial wellness and live more fulfilling lives.
Our Story
The Search for a Solution That Didn’t Exist
Credit unions and community banks were losing younger members to megabanks—not because of rates or service, but because their mobile banking experiences felt stuck in the past. Working at Michigan First Credit Union, our CEO Michael Duncan saw this firsthand—community FIs needed modern technology and best-in-class client service, but existing solutions weren't built for their unique needs.
Welcoming Our First Major Clients
Forward-thinking credit unions embraced our vision, with pioneering clients including One
Detroit CU, Coca-Cola FCU, Communitywide FCU, Georgia Heritage FCU, and Advantage Plus
FCU leading the digital transformation.
Series A to Accelerate Tech Innovation and Scale
With an expanded product lineup and rapid market traction, our clients became our investors.
Several clients joined our Series A alongside top-tier firms Bessemer Venture Partners and
SoftBank Vision Fund, making us a CUSO—owned by the community we serve.
Breaking New Ground
We reached $10M in annual revenue, launched next-generation online account opening as a
standalone solution, and pioneered vertical banking solutions starting with Panacea Financial
for healthcare professionals—demonstrating how our ecosystem helps clients go beyond
traditional boundaries.
Taking the “people helping people” advantage digital
Our clients told us they needed to digitize their biggest advantage: people helping people. We
launched JoyCompass, a financial wellness tool that brings the human touch to digital banking
with personalized financial guidance and actionable insights.
Y Combinator Becomes Our Launchpad
Seeing that nobody was solving this problem for community FIs, our co-founders Michael and Weiwei set out to change that. Y Combinator—the launchpad behind Airbnb, Dropbox, and Stripe—became our catalyst to build a modern, integrated banking platform designed specifically for community institutions.

Platform Breakthrough Fuels Rapid Growth
We evolved our product lineup into a unified digital banking ecosystem where every product,
from mobile banking to account opening, works seamlessly together, delivering an integrated
experience that rivals any megabank. The platform became a market hit as institutions could
offer their members a beautifully-designed and cohesive digital journey.
Serving an Underserved Sector: Business Owners
We launched comprehensive business banking features, making Bankjoy a complete
ecosystem that serves both consumers and small businesses.
Real-Time Fraud Prevention
As fraud tactics became more sophisticated, we launched FraudSense, a comprehensive,
real-time fraud prevention system built across our entire banking product suite. Within six
months, clients like Taunton FCU prevented significant fraud losses and saw an 80% reduction
in manual review time.
Today
Today, Bankjoy serves 80+ credit unions, community banks, and neo-banks. Our clients grow
membership 55% faster than competitors because we never stop innovating, with new releases
monthly.
Our Awards
Leadership Team
Frequently Asked Questions
With pre-built integrations for most major core platforms, getting started with Bankjoy is quick and easy! Basic implementations can take as little as 6 weeks.
It is important to be prepared and communicate the steps of the transition to your accountholders clearly and consistently. We have lots of great tips for how to do this in our How to Avoid Digital Banking Migration Disasters blog post.
Products like our online account opening and online loan application software take the friction out of the application process, significantly improving conversion rates. JoyCompass provides insights into what matters to your accountholders, giving you better cross selling opportunities. Our Vertical Banking solution helps you expand your reach into new niche markets to broaden your audience and grow your institution.
Check out our product pages for more information about each product, come see us at one of our upcoming events, or schedule a demo